Terms & Conditions
Terms Of Services
The following Terms of Service (“TOS,” “Terms” or “Agreement”) apply to your use of our website and all services, features and/or content provided by Webkiu (“Webkiu,” “us,”, “our” ). Webkiu is the trade name of Webkiu Internet Services. By purchasing one or more Services from Webkiu, you declare that you have read, understood and agree to be bound by this TOS. The latest version of our TOS is always available on the Webkiu website. It is essential that you read this TOS prior to purchasing any Service(s) from Webkiu.
Customer Agreement
The TOS apply to all Services provided by Webkiu to you throughout the entire Term or Renewal Term. All customers should agree on all terms and conditions stated prior to their signing up for any of the hosting plans and services mentioned on Webkiu. You shall agree to use only licensed and legal third party softwares in connection with your use of our services. Webkiu reserves the right to suspend or cancel a customer’s access to any or all services provided, at any time, or when Webkiu decides that the account has been inappropriately used or otherwise. If you ask for Hosting and Domain showing unpaid invoice and ask for activate it to telling already we will activate it. If you have not pay we will do legal actions.
Abuse Of Resources
If any client is in any way disrespectful towards any member of the Webkiu staff we have full right to remove them from our services without any refund.
Account Verification
If the customer fails to complete the account verification process then no refund would be provided to such customers under any circumstances.
Domain Undelivered Policy
We provide domain, If we can not able to delivered Domain within 2 Hours we will refund to our customers Credit Balance. Its mandatory to Buy DNS Management Without DNS Management we will Cancelled Domain within 1 Hours This amount also non Refundable.
Bandwidth
If the customers account exceeds the bandwidth limit, we would inform the customer. If the customer does not wish to purchase extra bandwidth or upgrade his account and continues to exceed their limit, the account shall be suspended until the customer takes measures to ensure that the limit wouldn’t exceed again or when the account is upgraded, which ever is earlier. The account would be reactivated in the following month.
VPS Rules
We generally recommend a control panel to manage and operate the VPS. All customers who have a plain VPS would have to configure the DNS, user accounts, mail accounts and other such activities pertaining to the configuration of such VPS’ themselves. The support team will not be responsible for this.
Unlimited Hosting
“Unlimited” usage policies and definitions apply only to shared and reseller hosting accounts. Click Hare to read the unlimited hosting policy.
The size of each mail box should not exceed 5GB and combined mail box size per domain should not exceed 50GB. This is applicable for WordPress hosting, Business hosting, Linux & Windows based shared hosting plans.
Account Termination
Your hosting account at Webkiu can get terminated due to following reasons:
You decide to discontinue : At any point of time, during your subscription, if you no more want to continue with our services and want to place a cancellation request with immediate termination, your hosting account will be suspended right away and will be terminated within 48 hours.
Cancellation upon expiration : If you place a cancellation request to discontinue our services after your subscription expires, your hosting account will be suspended at the end of the subscription and will be terminated within 48 hours (after the expiration date).
You did not renew : In case you fail to renew your hosting account on the due date, your hosting account will be suspended after 24 hrs and will be terminated within 48 hours (after the expiration date).
You violate our Terms of service : If you violate our terms of service during your subscription period at Webkiu it will result in immediate account suspension and termination. As soon as we’ve been notified about the violation of service, we would usually take instant action.
Potential fraud : We have an anti-fraud system that monitors all the orders as soon as they are placed. During such an occurrence, we will carry out a verification process manually. In this process, if we ask for certain information and it is not provided the account suspension and termination will be done immediately.
A Dispute or ChargeBack : During the violation of our Terms of Service, we would initially suspend and give a 7 days timeframe to resolve the concern with Webkiu before the termination occurs. If still, it remains unsolved termination of your hosting account will take place.
Note : It is advised to maintain a back-up copy of your hosting account to avoid losing your data because of the termination. All your files will be deleted from the server, once your hosting account is terminated and Webkiu shall not be liable for the same.
Data Protection And Security
Customer Data: The customer is solely responsible for all data security and content stored in Webkiu environment. At all times, the customer data is the client’s property.
Legal Prerequisites: The client will determine whether any data meets the standards, laws, and policies. The consumer must ensure that the data meets all legal criteria.
Security: The customer must encrypt critical customer data at the application level. This is taken into account because the customer data will be considered secret under state or federal legislation and any contractual duties to others. In the event of a mistake, the customer must contact Webkiu and warn them of any security breach.
Price Change
We have the right to update the pricing information at any moment. You have to double-check pricing details whenever you use any service.
